本隐私政策说明扁鹊班如何收集、使用、保存和保护你在使用本网站及购买课程时提供的信息。
我们可能收集的信息包括：
你的姓名、邮箱、联系电话、微信或 WhatsApp 信息；
账号注册、登录和学习中心相关信息；
订单信息、购买记录、支付状态和发票相关信息；
课程访问记录、学习进度、表单提交内容和客服沟通内容；
设备信息、IP 地址、浏览器类型、Cookie 和网站使用数据。
我们使用这些信息用于：
创建和管理你的账户；
处理课程订单、支付、退款和课程权限开通；
提供课程访问、学习资料、售后支持和咨询服务；
改善网站、课程内容、支付流程和用户体验；
发送与订单、课程和账号相关的必要通知；
满足法律、税务、支付审核、安全和反欺诈要求。
我们的网站可能使用 WooCommerce、Tutor LMS、Elementor、Fluent Forms、PayPal、Airwallex、Presto Player、Cloudflare R2 等服务或插件。这些服务可能在完成支付、课程访问、表单提交、视频播放或网站安全时处理必要数据。
我们不会主动出售你的个人信息。只有在完成订单、支付处理、课程访问、网站运行、安全审查、法律要求或你明确授权的情况下，我们才会与必要的服务提供方共享相关信息。
你可以联系我们请求查看、更正或删除你的个人信息。但如果相关信息涉及订单记录、财务记录、法律义务、课程访问记录或安全审计，我们可能需要依法或基于合理业务需要继续保存部分信息。
请注意，互联网传输和存储无法保证绝对安全。我们会采取合理措施保护你的信息，但无法承诺任何系统完全没有风险。
如本隐私政策更新，我们会在本页面发布新的版本。继续使用本网站即表示你理解并接受更新后的政策。
This Privacy Policy explains how Bianque Class collects, uses, stores, and protects information you provide when using this website or purchasing courses.
We may collect:
Your name, email address, phone number, WeChat or WhatsApp contact information;
account registration, login, and learning center information;
order details, purchase records, payment status, and invoice-related information;
course access records, learning progress, form submissions, and customer support communications;
device information, IP address, browser type, cookies, and website usage data.
We use this information to:
create and manage your account;
process course orders, payments, refunds, and course access;
provide course access, learning materials, support, and consultation;
improve our website, course content, payment flow, and user experience;
send necessary notifications related to orders, courses, and accounts;
meet legal, tax, payment review, security, and anti-fraud requirements.
Our website may use services or plugins such as WooCommerce, Tutor LMS, Elementor, Fluent Forms, PayPal, Airwallex, Presto Player, and Cloudflare R2. These services may process necessary data for payment, course access, form submissions, video playback, or website security.
We do not actively sell your personal information. We only share relevant information with necessary service providers when required for order processing, payment handling, course access, website operation, security review, legal compliance, or when you have given clear authorization.
You may contact us to request access, correction, or deletion of your personal information. However, we may need to retain certain information where required for order records, financial records, legal obligations, course access records, or security audits.
Please note that no internet transmission or storage system can be guaranteed to be completely secure. We take reasonable measures to protect your information, but we cannot promise that any system is risk-free.
If this Privacy Policy is updated, the new version will be posted on this page. Continued use of this website means you understand and accept the updated policy.